ForeignHR is now recruiting Guest Relations Officer for a 5-star hotel located in Daxing district, Beijing, China.
1.Your key responsibilities will include meeting and greeting all check-ins, handling VIP amenities and arrivals, messaging and guest relations
2.Receiving and handling Club Floor guests' complaints and liaising with Duty Manager or other departments to rectify the situation
3.To ensures room availability to maximize occupancy
4.Continuously seek opportunities to upgrade customer service with latest technology. Especially in Executive Floor and VIPs.
1.Native speakers from Europe or America.
2.Team worker, responsible, energetic, innovative and customer oriented
3.Out-going, firm and fair treatment to all employees
4.Good communication skills, fluent in English and conversational Chinese
5.Working hour: 8 hours per day, every Monday to Friday.
1 year's contract.
Offer accommodation and insurance.
If you are interest in this position, please send us your updated cv, photo and your passport copy attached to firstname.lastname@example.org.